Terms and conditions for bookings

Quote and Payment

Growing Futures will provide you with a quote. This quote will cover the full cost of the training including any applicable discounts.

Your quote will specify the maximum number of participants. If the number of participants in attendance exceeds the number specified in the quote, an additional charge of $50 per person will be charge to the organisation.

Full payment is required at the time of agreeing to the booking and quote

Full payment secures your booking unless otherwise negotiated.

Full payment is taken as agreeance with these terms and conditions.

Cancellations or postponements

Cancellations or postponements of workshop by Growing Futures

In the unlikely event that the workshop needs to be cancelled by Growing Futures an alternate date will be offered, as close to the original date as feasible. If no date can be agreed a full refund will be provided.

Cancellation by you

Once payment has been received any cancellations will result in a cancellation fee.

A notice of cancellation more than 7 days prior to the scheduled event will receive an 90% refund.

A notice a cancellation less than 7 days prior to the scheduled event will receive zero refund.

Any booked transport or accommodation that is unable to be changed or refunded will also be charged to the client regardless of cancellation notice.

Postponement by you

A notice of postponement of more than 7 days prior to the scheduled event will receive no further additional costs.

A notice of postponement of less than 7 days prior to the scheduled event will incur postponement fee – the fee being 10% of the original training cost.

Bookings must be mutually agreeable.

Children under the age of 18 are not permitted to attend the training.

Due to the nature of the training, children are not permitted. Participants are responsible for ensuring children are not present or able to hear the training if the training is occurring virtually.

Covid-19

If Covid restrictions (including an outbreak at your business) results in training being cancelled or postponed, online facilitation will be offered in the first instance. This will result in a new quote and a refund will be provided for any difference in cost. Alternatively, the session can be postponed to a later date that is mutually agreeable at no additional cost.

You must notify Growing Futures if you have an active outbreak in the 14 days leading up to the booking (if Growing Futures is attending your site)

Growing Futures will follow all your Covid Safe rules when on site. Growing Futures will contact you in the week leading up to your training to discuss any specific Covid Safe requirements.